---
title: Incoming SMS Postbacks
description: SMS Global Knowledgebase
---

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# Incoming SMS Postbacks

## How to set where you will receive your SMS replies - Email, MXT Inbox, Postback URL

**Note:** The below incoming SMS configuration works when you send SMS using [SMSGlobal Shared Numbers](https://hs.smsglobal.com/sender-id-from-address-for-two-way-communication-smsglobal-help-center?hsLang=en-au).

**1.** Select ***‘Settings’*** from the top right hand corner of MXT, then click on ***‘SMS Settings’***.

**2.** Under ***‘SMS’*** you will see the subheading ***‘Post SMS replies to’***. Click on this to open a drop down box of reply options.

- Select ***‘Email’*** to have the replies posted to the email address associated to your MXT account.
- Select ***‘Web inbox only’*** to have the replies sent to your MXT account only.
- Select ***'URL'*** and enter the URL that you would like your SMS replies to be posted to.

Select ***‘Email’*** to have the replies posted to the email address associated to your MXT account.

Select ***‘Web inbox only’*** to have the replies sent to your MXT account only.

Select ***'URL'*** and enter the URL that you would like your SMS replies to be posted to.

**3.** Click ***‘Update Settings’*** to confirm the changes.

[![](https://hs.smsglobal.com/hubfs/Knowledge%20Base%20Import/Account_Postbacks.gif)](https://downloads.intercomcdn.com/i/o/355750081/65702e693d0a1bd0b48b5ed1/Account_Postbacks.gif?expires=1768789800&signature=324077f1271c74430fe0ec49b5860f09326cc3b7d837cccaa4b434615ead9135&req=dyUiEcx%2BnYleFb4f3HP0gAbl9kLX1aS4PLpLLvQ3QrVF1n%2Br5EiR6PIeS3Uk%0ADKahvUqLksEM2WJq3g%3D%3D%0A)

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